Terms & Conditions

These Terms and Conditions ("Terms") apply to purchases made through formelil.com.

formelil.com is operated by Hainan Fuzhong Langhuan Trading Co., Ltd.

By submitting an order through our website, you acknowledge that you have read, understood, and agree that your purchase is subject to these Terms and any other applicable policies available on formelil.com.

Scope of These Terms

These Terms apply to purchases of products offered through formelil.com.

Additional policies may also apply to your purchase, including:

  • Shipping Policy
  • Return & Refund Policy
  • Payment & Security Policy
  • Privacy Policy
  • Product Support & Care information

Where applicable, these policies should be read together with these Terms.

Product Information

We make reasonable efforts to present our product descriptions, dimensions, materials, colors, finishes, craftsmanship, pricing, images, and availability as accurately as possible.

FORMELIL products may include:

  • Artistic vases
  • Sculptural decorative objects
  • Modern home art pieces
  • Ceramic and stone-inspired designs
  • Metal textured decorative works
  • Glass artistic vessels
  • Other contemporary home decor collections

FORMELIL is committed to exploring the balance between art and space. Through bold geometric structures, refined metal textures, and transparent glass with dynamic visual effects, we create sculptural home art vessels that combine modern aesthetics with artistic expression.

Each piece integrates lines, materials, textures, and visual depth to bring unique character and contemporary atmosphere to modern spaces.

Actual product appearance may vary slightly due to:

  • Screen or display settings
  • Photography conditions
  • Manufacturing processes
  • Natural material characteristics
  • Texture and finish variations
  • Product batch differences
  • Packaging or design updates

Products featuring different materials, finishes, textures, colors, shapes, or decorative elements may have minor variations in appearance. Such variations are considered normal characteristics of handcrafted and manufactured products and do not necessarily indicate a product defect.

We reserve the right to correct errors, update product information, modify availability, or revise website content where reasonably necessary.

If a significant error affects an order that has already been placed, we may contact you regarding available solutions or cancel the affected item and provide an appropriate refund.

Product Requirements and Usage Information

Customers are responsible for reviewing product information, dimensions, materials, specifications, and intended use before purchasing or displaying a product.

FORMELIL decorative products are designed primarily as artistic home decor pieces. Product appearance, materials, finishes, and decorative details may vary between different collections, models, or versions.

Customers should handle artistic vases and decorative objects carefully according to the recommended care information provided with the product.

Unless expressly stated otherwise, FORMELIL does not guarantee compatibility with third-party modifications, alterations, or accessories not specifically designed for the product.

Orders and Acceptance

After submitting an order, you may receive an automated order confirmation.

This confirmation acknowledges that we have received your order but does not necessarily represent final acceptance or confirmation that your order has been shipped.

FORMELIL reserves the right to refuse, limit, verify, or cancel orders where reasonably necessary, including situations involving:

  • Payment authorization failure
  • Suspected fraud
  • Unauthorized payment activity
  • Inventory limitations
  • Incorrect pricing or product information
  • Shipping restrictions
  • Duplicate or unusual orders
  • Abuse of promotional offers
  • Legal or regulatory restrictions
  • Other circumstances preventing reasonable fulfillment

If an order is canceled after payment has been successfully processed, an appropriate refund will be issued to the original payment method or another method permitted by the payment provider.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible:

Email: service@formelil.com

We will make reasonable efforts to assist before fulfillment begins.

However, we cannot guarantee that changes or cancellations can be completed once an order has entered:

  • Processing
  • Product preparation
  • Packaging
  • Fulfillment
  • Shipping preparation
  • Dispatch

If an order has already shipped, the applicable Return & Refund Policy may apply.

Prices

Product prices displayed on formelil.com are processed in U.S. dollars (USD) unless otherwise indicated during checkout.

Prices may vary depending on:

  • Product collection
  • Product design
  • Material selection
  • Product specifications
  • Product variations
  • Promotional eligibility
  • Destination
  • Applicable taxes
  • Shipping charges

The final amount payable will be displayed during checkout before completing your purchase.

FORMELIL may update product prices for future purchases at any time.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you before fulfillment or cancel the affected order.

Taxes and Other Charges

Applicable taxes, shipping charges, and other order-related fees will be displayed during checkout where required or supported.

International orders may be subject to additional charges, including:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • Clearance charges
  • Local government or carrier fees

Unless otherwise stated during checkout, these charges are generally the responsibility of the recipient.

Payment

Available payment methods are displayed during checkout and may vary depending on:

  • Customer location
  • Device type
  • Order value
  • Available payment services

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • The information provided is accurate and complete.
  • You authorize the applicable transaction amount to be processed.

All transactions may be subject to authorization, verification, fraud prevention, and security checks.

For additional information, please review our Payment & Security Policy.

Promotions and Offers

FORMELIL may occasionally provide promotional benefits, including:

  • Promotional pricing
  • Discount codes
  • Product bundles
  • Limited-time offers
  • Free or reduced shipping promotions
  • Other promotional benefits

Promotional offers may include additional conditions such as:

  • Start and end dates
  • Minimum purchase requirements
  • Product exclusions
  • Geographic restrictions
  • Quantity limitations
  • Customer eligibility requirements
  • Usage restrictions

Unless otherwise stated, promotional offers cannot be combined.

Discounts generally cannot be applied retroactively to completed orders.

FORMELIL reserves the right to modify, suspend, or discontinue promotional offers where permitted by applicable law.

Shipping and Delivery

Shipping methods, estimated delivery times, tracking availability, shipping charges, and related matters are governed by our Shipping Policy.

Any delivery timeframe provided is an estimate unless expressly stated otherwise.

Delivery may be affected by circumstances outside of FORMELIL's reasonable control, including:

  • Carrier operations
  • Customs processing
  • Weather conditions
  • Transportation disruptions
  • Holidays
  • Remote delivery locations
  • Local delivery conditions

Customers are responsible for providing complete and accurate shipping information during checkout.

FORMELIL products may include delicate materials such as ceramic surfaces, glass elements, metal finishes, handcrafted textures, or decorative structures.

We take reasonable measures to package products safely for transportation. Customers should inspect their order promptly after delivery.

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.

Please contact FORMELIL before returning a product so our customer support team can review your request and provide applicable instructions.

Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded.

Damaged, Defective, or Incorrect Products

If your FORMELIL product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible.

This may include issues involving:

  • Broken ceramic or glass elements
  • Damaged decorative structures
  • Material defects
  • Incorrect product delivery
  • Missing components or accessories
  • Other product-related issues

We may request:

  • Your order number
  • Clear photographs of the product
  • Photographs of the original packaging
  • A photograph of the shipping label
  • A short video demonstrating the issue where applicable

Please retain the product and original packaging until our customer service team has reviewed your request.

Depending on the circumstances and applicable law, available solutions may include replacement, refund, or another appropriate resolution.

Product Use and Care

FORMELIL products should be used only for their intended decorative and artistic purposes and according to:

  • Product instructions
  • Material characteristics
  • Care recommendations
  • Product-specific guidance

Art Vase and Decorative Products

For artistic vases, sculptures, and decorative home pieces:

  • Handle ceramic, glass, metal, stone, and other decorative materials carefully.
  • Avoid unnecessary impact, drops, or excessive pressure.
  • Keep products away from extreme temperatures, excessive moisture, or unsuitable environments unless specifically designed for such conditions.
  • Use suitable cleaning methods and materials according to the product material.
  • Avoid harsh chemicals, abrasive cleaners, or improper maintenance methods.
  • Do not modify, reshape, or alter the original structure or decorative elements of the product.
  • Place products on stable surfaces to reduce the risk of accidental damage.

Improper use, handling, cleaning, storage, or maintenance may affect product condition and return or warranty eligibility where applicable.

Indoor and Outdoor Use

Unless a product page specifically states otherwise, FORMELIL decorative vases and art pieces are designed primarily for indoor environments.

Products should be protected from unnecessary exposure to:

  • Rain
  • Excessive moisture
  • Extreme temperatures
  • Direct sunlight for extended periods
  • Harsh chemicals

Any outdoor-use suitability claim applies only where specifically stated for the individual product.

Product Dimensions and Natural Variations

Measurements, specifications, and material descriptions displayed on formelil.com are provided as product references.

Minor variations may occur due to:

  • Handcrafted production processes
  • Material characteristics
  • Natural texture variations
  • Manufacturing methods
  • Product batch differences
  • Design updates

FORMELIL artistic products may feature natural variations in color tone, surface texture, glaze effects, stone patterns, metal finishes, glass transparency, or decorative details.

Such variations are considered unique characteristics of artistic craftsmanship and materials, rather than product defects.

Product Support and Warranty

Certain FORMELIL products may include product support or limited warranty coverage where specifically stated.

Where applicable, warranty coverage, duration, exclusions, and claim procedures will be described on the relevant product page or Product Support information.

Warranty coverage is separate from statutory consumer rights.

Nothing in these warranty terms limits rights that cannot legally be excluded under applicable consumer protection laws.

Personal Use

Products offered through formelil.com are intended primarily for lawful personal, household, or gift use unless otherwise agreed by FORMELIL in writing.

Unauthorized commercial resale may be restricted where reasonably necessary.

Prohibited Activity

You may not use formelil.com or its purchasing systems for:

  • Fraudulent transactions
  • Unauthorized payment activity
  • Abuse of discounts or promotions
  • Manipulation of checkout systems
  • Misuse of return or refund procedures
  • Unauthorized resale where restricted
  • Interference with website security
  • Other unlawful or deceptive activities

FORMELIL may take reasonable measures to protect customers, the website, business operations, and payment systems where suspicious activity is identified.

Intellectual Property

Unless otherwise stated, website content including:

  • FORMELIL branding
  • Logos
  • Product descriptions
  • Images
  • Graphics
  • Videos
  • Website layouts
  • Design elements
  • Original written content

is owned by, licensed to, or used with authorization by FORMELIL, Hainan Fuzhong Langhuan Trading Co., Ltd., or applicable rights holders.

Website content may not be reproduced, distributed, modified, commercially exploited, or otherwise used without appropriate authorization except where permitted by applicable law.

Third-Party Services

FORMELIL may use third-party service providers to support:

  • Ecommerce infrastructure
  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Customer support
  • Analytics
  • Advertising services
  • Fraud prevention
  • Website security

Third-party services may operate under their own terms and privacy policies.

FORMELIL is not responsible for independent third-party services that we do not control.

Electronic Communications

By placing an order or contacting us electronically, you agree that FORMELIL may communicate with you electronically where appropriate.

Communications may include:

  • Order confirmations
  • Payment notifications
  • Shipping updates
  • Tracking information
  • Customer support responses
  • Return or refund communications
  • Security notices

Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

Disclaimer

To the fullest extent permitted by applicable law, formelil.com and related website services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted website availability or that every technical issue will be corrected immediately.

Product images and descriptions are intended to represent products as accurately as reasonably possible, but minor variations may occur due to material characteristics, handcrafted processes, photography conditions, or display settings.

FORMELIL artistic vases and decorative pieces are designed with unique materials, textures, and artistic expressions. Natural variations in surface details, colors, finishes, and craftsmanship are part of the product character and do not necessarily indicate defects.

Limitation of Liability

To the fullest extent permitted by applicable law, FORMELIL and Hainan Fuzhong Langhuan Trading Co., Ltd. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from purchases, products, transactions, or use of our website where such limitation is permitted by law.

Nothing in these Terms excludes:

  • Liability that cannot legally be excluded
  • Mandatory consumer rights
  • Remedies available under applicable consumer protection laws

Consumer Rights

Depending on your location, you may have statutory consumer rights relating to:

  • Product conformity
  • Defective products
  • Repairs
  • Replacement
  • Returns
  • Refunds
  • Cancellations

These Terms are intended to supplement, not replace, any consumer rights that apply under mandatory laws.

Changes to These Terms

FORMELIL may update these Terms periodically to reflect changes in:

  • Business operations
  • Products or collections
  • Website functionality
  • Store policies
  • Legal requirements

Updated versions will be posted on this page.

Contact Us

If you have questions regarding these Terms, an order, a FORMELIL product, or our store policies, please contact us:

Brand: FORMELIL

Website: formelil.com

Legal Entity:
Hainan Fuzhong Langhuan Trading Co., Ltd.

Registered Address:
Room 706-1, 7th Floor, Building 2# Office Building, Zhaoshangju Building,
No. 141 Binhai Avenue, Haixiu Subdistrict Office, Xiuying District,
Haikou City, Hainan Province, China

Unified Social Credit Code:
91460000MAEFQ7ET3P

Customer Support Email:
service@formelil.com

formelil.com is operated by Hainan Fuzhong Langhuan Trading Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related ecommerce activities.

FORMELIL is dedicated to exploring the balance between art and space. Through bold geometric structures, refined metal textures, and transparent light-inspired glass elements, we create artistic home vases that combine sculptural form with modern aesthetics.

Each piece integrates lines, materials, and light variations to bring unique visual expression and contemporary artistic atmosphere into living spaces.